We make it our business to help our customers to achieve their goals.
We successfully work with our customers to ensure that they can field the most appropriate equipment and supplies with their personnel, both career and volunteer, to assist them to complete their tasks successfully and ensure they return safely.
Effective Reliable Safe To Use
Celebrating over 30 years of services to Australia and overseas businesses.
RAPP Australia Pty Ltd is a leader among first aid, ambulance and medical equipment suppliers in Australia. Since its inception in 1982, RAPP Australia Pty Ltd has always ensured that any products designed, manufactured and distributed by RAPP Australia Pty Ltd through its medical and fire divisions – NEANN and firelogistics – provide equipment that adheres to RAPP Australia Pty Ltd’s Vision for Services. All products must be the best for:
Emergency services workers, medical staff, fire fighters, police, paramedics, lifeguards, first responders and volunteers are some of the most important members of society and their significance can not be overlooked. If they have the best gear available to them, then their jobs will become easier and safer for all.
RAPP Australia Pty Ltd holds many current and ongoing contracts with government departments, sporting agencies, health organisations, hospitals, clinics, ambulance services, defence and other emergency services operations throughout Australia and around the world. RAPP Australia Pty Ltd’s commitment to being the leader in its field is unyielding, in using worlds best practices this has seen their products, and products they distribute, become the benchmark in their field.
RAPP Australia Pty Ltd has a stringent Quality Policy to ensure that the design and manufacture of its products, as well as those it distributes in Australia, New Zealand and around the world, are of the highest possible performance quality.
RAPP Australia Pty Ltd holds an ISO 9001/2015 Quality Management Systems Certificate, its products meet Australian Standards and Regulations where appropriate, and any product designed and manufactured by RAPP Australia Pty Ltd undergoes stringent assessment and evaluation prior to release. Read more about RAPP Australia Pty Ltd’s Quality Policy here.
Servicing, Repairs and Spare Parts
RAPP Australia Pty Ltd offers scheduled on-site and off-site servicing and repairs of a range of products requiring such work. The company supplies a network of authorised agents around Australia whom are accredited by RAPP Australia Pty Ltd to perform servicing and repairs to the highest standard, thus providing countrywide service.
Warranties are offered with all items, with some warranties offered above and beyond the original manufacturers’ requirements. Emergency repairs and quick despatch to any location in Australia is also available.
To find out more information please contact one of RAPP Australia Pty Ltd’s sales representatives here.
Collaborating with Clients
RAPP Australia Pty Ltd is often approached by its clients seeking assistance in refining, modifying or developing a product to suit a particular need. RAPP Australia Pty Ltd has a design department with full time staff dedicated to developing new products and innovations. Their designers often work with clients in a collaborative manner to find the best outcome. RAPP Australia Pty Ltd invest heavily in research and development, part of this involves staff travelling around the world to find leading edge materials and best practice to ensure that any products developed are effective, reliable and safe to use.
For more information on RAPP Australia Pty Ltd, please read our About Us page here.
Volunteer and Fundraiser Information
Country Fire Authority
RAPP Australia Pty Ltd is based in rural Victoria; as such, it supports staff whom are volunteers in the emergency services, particularly the Country Fire Authority.
The company’s volunteers range from production staff, sales and even the Managing Director. Ensuring their safety is part of RAPP Australia Pty Ltd’s motivation in making and supplying great products.
In 2001, a director of RAPP Australia Pty Ltd passed away from leukaemia, aged 39, leaving two daughters aged three and six without a mother.
In her memory, each year the company sponsors staff and friends in the fire and emergency services to join in the World’s Greatest Head Shave, a fundraiser for research into this devastating disease. For more information, please visit the Leukaemia Foundation’s website here.
Committed to Sustainability
Sustainability is a key area of ongoing commitment for RAPP Australia Pty Ltd, and has been since well before it was in the public conscious as a business responsibility. This commitment was recognised with a Sustainability Certification in 2008.